ROBOT VACUUMS
M12 PRO+
C12 PRO PLUS
C12 PLUS
C12
C12 COMBO
ACCESSORIES
Flaship | M12 PRO+
M12 PRO+ ROBOT VACUUM | 11000Pa Suction, ZeroTangle, TruEdge Adaptive, All-in-one Station
M12 PRO+ & Buddy Kit & Cleaning soution | Accessories regular replacement for better cleaning
Budget | C12 Family
C12 PRO PLUS Robot Vacuum | 8000Pa, ZeroTangle, 7-week hands free, OZMO Mega Mopping
C12 PLUS | Vacuum and Mop 2 in 1, Auto dust collection
C12 | Auto sweep and mop
Creative | C12 COMBO for versatile cleaning needs
C12 PRO PLUS & Mopping pads for better cleaning
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CC OMNI PRO
CC OMNI PRO
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Tutorial Videos
FAQ
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Accessories
Does the robot miss part of the room?
Does it repeat or miss large areas?
Does it spin in place or move backward?
What floors can the robot work on?
Can the robot sweep under furniture?
Does the robot crash into furniture?
Can it go over thresholds in the house?
What should I do if I get stuck during work?
Is there dust leakage when moving the robot?
How can I clean the side brush/roller brush if it is tangled with bristles?
Doesn't perform cleaning automatically at the scheduled time?
The working sound becomes louder and cleaning is not clean?
The working time becomes shorter?
The side brush rotates slowly or does not rotate during operation?
The roller brush does not rotate during operation?
Why does it fall down?
Is it possible to adjust the suction power?
Why is the cleaning area shown in APP not the same as the actual home area?
Can the dust box be washed and how to operate?
Why does the robot not continue the unfinished task after returning to charging when it performs break-point renewed sweeping?
WiFi version can't be paired?
WiFi version can't enter the pairing mode?
Can I connect to 5GWi-Fi?
I can't connect to the APP after network pairing?
Can I share the robot?
Do I need to turn on the light when working?
Route confusion during work?
How long does it take to build a map?
Failure to build and save map?
Stacked map, crooked map, map not displaying?
Incomplete map, missing rooms?
The map is not properly zoned according to the house type?
Area division, merge function does not work properly?
Area classification, cleaning order information is missing?
Furniture such as dining table and chairs are not shown on the map?
Do you support map update?
Does it support multi-floor maps?
Can it be used in a darkly lit environment?
After moving, can the robot continue cleaning from the moved area?
Is there any confusion about the route when cleaning?
How to switch between sweeping modes?
Does the robot support intermittent sweeping and timed appointments?
How often does the robot need to take out the trash?
After the customized selection area is selected, the robot will work outside the area and sometimes it can't find the area?
Is there a noticeable scuffing sound when running on smooth tile floors?
The voice prompts "Robot trapped", but it is not trapped?
The voice prompts "cleaning complete" when only a small area has been cleaned?
The robot passes through a virtual no-go area during cleaning?
The robot spins around and backs up in front of a room during cleaning?
Why does the robot miss piles of melon rinds, rice and beans?
Why doesn't the robot go under the bed or furniture?
Why doesn't the robot enter the bottom of the bed or furniture?
Can the robot mop be replaced by another mop?
Can the robot clean standing water or water stains on the floor in the kitchen bathroom?
How to deal with the robot when it sucks up liquid unexpectedly?
What precautions should I take when mopping the floor?
Is the amount of water for mopping adjustable?
How to deal with the scale generated by the water tank?
How to switch between sweeping and mopping modes?
Can I just mop the floor without sweeping?
Will the carpet come up when mopping?
How long does the mop last? Where can I buy them?
What should I do if I can't reach the corners of the floor?
What should I do if the mop gets moldy or smelly?
What should I do if I can't mop the whole house because of the large indoor area?
What should I do if the amount of water used for mopping is too large?
What should I do if the robot slips when mopping?
How to solve the problem of water not coming out of the mopping tank?
Mopping is not clean?
Where to buy mopping cloth?
How long can I mop for when the water tank is full?
Sudden stop when mopping? The side brush and mop stand don't rotate?
Is the charging station easy to fall down?
Difficulty in returning to the base station, can't find the base station?
What should I do if the robot can't be charged?
Does charging the robot for too long have an adverse effect on the robot?
Can the robot be placed on the base station all the time when it is not in use?
Is it dangerous if my hand touches the electrode pads of the robot and the base station by mistake?
When charging the robot, does it always run out by itself, turn around and go back?
When the robot is charging and manually taken out, the robot will suddenly move?
What are the precautions to be taken when placing the robot?
The robot slips when returning to the base station, what should I do?
How long does it take to charge a robot? How long can it work?
Does the robot work for an unusually short period of time? The claimed value is not reached?
App shows robot offline?
Does robot work affect pets?
How to deal with slow APP jump in operation?
How to deal with the pop-up alarm message when APP encounters it?
How to deal with the disappearance of robot lights and voice?
Is it possible to upgrade the robot version directly through the network?
Will the robot's voice interfere with normal life?
Is it possible to lose the axle sleeve at the end of the brush roller?
Rusty charging tabs on the back end of the robot?
What should I do if my robot crashes?
Can the robot be connected to a smart speaker? (International)
Can the robot adjust the time zone?
When the robot returns to the base station, why is the dust collection not activated?
How many ways are there to collect dust in a base station?
Why can't the dust in the robot's dust box be vacuumed up by the base station?
Why does the base station have an odour during the dust collection process?
Instruction Manuals
yeedi CC Manual.pdf
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